It's Showtime!!!



Charlotte Lawson, our NCL rep

Well, it's that time of year again.  We are definitely in Wave Season, as the cruise lines call it, when the wave of bookings for vacations for the year, picks up steam and culminates in a tsunami as we had last Sunday.  On January 30th, we held our 24th Annual Cruise & Vacation Supermarket at the Cool Springs Marriott in Franklin, TN.  After a very, very snowy week, we didn't know what to expect.  But on that day, the weather was perfect - 50 degrees and overcast.  

Sabrina Hampton, one of our agents





  

We set up our show the night prior and all of our reps from our travel providers were in town getting ready for our show.  We had done all the right things.  Our advertising had been effective and people were calling our office and the hotel daily to get more details.  The unknown in this equation was how many people would show up and how much business we would book.  As it turned out, everything gelled perfectly.  We opened the doors at 10:00 am and about 100 people swarmed in.  By 10:30, our reservations area was full.  By 11:30, we had a line waiting to see an agent to make a reservation.   What an incredible day!!! 

By the end of the day over 3000 had come through our doors.  They attended our seminars on Alaska, Europe and the Caribbean.  They visited the Holland America Alaska motorcoach parked outside the hotel.  The won hundreds of door prizes from our travel providers.  And, they booked vacations - lots and lots of vacations and cruises!!!  We are still booking vacations as hard and fast as we can.  If you were unable to attend, you can still take advantage of our show specials and super sail deals by clicking here.  

We could not pull this show off without the support of our travel providers - Sandals, Island Routes, Travel Impressions, Regent Seven Seas, Norwegian Cruise Line, Oceania Cruises, Apple Vacations & AM Resorts, Holland America Line, Carnival Cruise Lines, Princess Cruises, Cunard, Globus Family (Avalon Waterways, Globus, Cosmos, & Monograms), Azamara Club Cruises, Royal Caribbean Cruise Line, and Celebrity Cruises.

The room at 10:30 am

Here's some more pictures from our show.  Don't you deserve a vacation this year?

Royal Caribbean's booth was very busy all day

Celeste Pevahouse with Princess and Cunard



Erin Miller with Apple Vacations and Carlos Gonzalez with AM Resorts

Dawn Bolte and Kyle Brock with Sandals



Steve Smith from Oceania Cruises



Tracie Mosley with Carnival







My Least Favorite Thing about Traveling

As much as i LOVE to travel - and, make no mistake, I do love to travel - I truly hate the packing and unpacking part.  In twelve days we are leaving 90 degreee plus temperatures to go to London for a Trans-atlantic cruise.  Today's high temperature in London is 72; in Dublin, which is one of our ports, the high will be 64; and in Reykjavik, Iceland, another port we will be visiting, the high today is 57.  So, the dilemma begins.

What do we pack?  We'll be cruising glaciers in Iceland and are then going to Greenland, where it will be even colder.  Do we take heavier jackets?  Or do we take clothes we can layer?  Do I take gloves and hats?  Do I take swimsuits and flip-flops for the ship's Sanctuary and Thermal Suite? 

I remember a few years ago on our first trip to Italy, the Brentwood Six thought it would be a great idea to ship our dirty clothes back home.  Each couple boxed up dirty underwear, socks and clothes and shipped them back home via UPS.  Great idea!!!  WRONG!!!  When we got the bill for our great idea, it was $189 for a box of smelly, dirty clothes that still had to be washed.  UGH!!!

The following year when we went to Germany and Switzerland, we all took our oldest underwear and socks, even old washcloths (most hotels in Europe have hand towels, but no facecloths) and threw them away as we used them each day.  You can just imagine the housekeeping staffs at our hotels when they would empty our trash cans and find dirty underwear, socks and washcloths. 

This weekend will be spent getting out warmer clothes, choosing and sorting them and trying NOT to take everything we "might" need while we are gone.  For Pete's sake, there's a laundry on the ship and we will be at sea on seven different days!!!  I think I can find my way there.....

Some of the best things that happen are accidents

You've probably made some of those vacation videos.  You know the ones - the voice over describing things that you know should be interesting and you want your friends to be jealous that you've been there, but as hard as you try to dress it up, it's dry and it's bo-ring.  That was pretty much the case when the Brentwood Six went to Italy on a "free" vacation built around a 14-day Eurail pass (that's another story and there's another two or three blogs from that one trip yet to come), and we found ourselves in Rome.

There we were at the Spanish Steps, and I was panning around the square at the foot of the steps and describing the shops, the architecture, the ..., and that's when I panned around and there, full frame, stood my buddy Jim Tidwell.  Who knows why, but I blurted out "Excuse me sir, are you an American tourist?" to which he replied in his own inimitable accent "Why, yes I am!"  A bit of banter about what brought him to Rome ("an airplane") led to a discourse on what he had seen while in the Eternal City.  He assured me that he had seen every "church" and every "picture museum" that was ever built.  And his wife, Linda, had dragged him to every shoe store in the country, whereupon he confided "You know she'll buy shoes just to keep another woman from gettin' 'em.  And another thing - gun control.  You know I ain't seen a single gun since we got here!  But ever'body's got a knife.  'Cept me.  And I really wanted a knife, and they was two or three stores I saw that had them, but could I go in and look at 'em?  Nooooooooo.  I had to go look at shoes." 

We discovered that day that we all but read each other's minds, Jim taking my questions and improvising hilarious replies that led to other questions that fed the fire like gasoline on a barbecue grill.  The interviews became the "Man on the Street" series that we did all over Europe, Hawaii, Alaska, Canada, and the Caribbean.  Like the time The Six went to one of I, Snorkel Bob's dive gear stores in Maui and. totally improvised and spontaneous, became a crew from WGN, channel 20 in Chicago, doing a story on famous icons in Hawaii.  Or the time we were in the South of France and shot fifteen minutes at a junk pile that Jim insisted had come from his wife Linda's suitcase.  Sometimes the dialog would drift off on a tangent that would have squeezed a PG13 rating, but the bits were always really funny and made many good memories.

We've compiled about two hours of video that maybe someday I'll get really adventurous and convert to digital and upload to You Tube.

This One's Going in our Book

As travel agents, we get asked some of the strangest questions - some so incredible that we're going to write a book. 

There was one when a lady called our office in a panic at 7:00 am one morning. My husband, Charlie, was there alone, but answered the call, and she told him she was so glad someone was there early.  She explained that she was leaving on Saturday, and just realized that her passport had expired, and it was just three days before departure.  She said she was a teacher and it was the end of the school year, and she had just forgotten to get one because she had been busy with exams and grades.  Charlie pulled up her record to find out she was going to Hawaii.  He said, "Ma'am, you're going to Hawaii."  She said, "I know, and my passport has expired!"  Charlie assured her that she didn't need one because Hawaii was a state, not a different country.  The irony was, she teaches our children!

Or the couple going to Europe who, when their documents arrived, realized that they needed an extra day to fly to Europe overnight.  They thought their flight would be like one going to Miami. 

Our favorite occured about eight years ago.  It was a Friday afternoon.  We could hear one of our agents laughing hysterically.  She had a lady on-hold.  Seemed the lady wanted to take an Alaskan cruise, but would not give our agent money to hold the cabin unless we could guarantee that the "glaciers would still be out in September."  Charlie told our agent to take the credit card because if the glaciers aren't there, we had a much bigger problem than a charge-back.

There are some client concerns that are easier to answer than others.